Contacts & legal details
For questions about eSIM purchases, activation, refunds, and partnerships, please use the channels below. Seller details and accepted payment methods are listed here.
Seller details
Shadowsurf LLP
BIN: 260840026560
Address: Office 107, 109 Tauelsizdik St., Kostanay, Kazakhstan
Phone: +7 (705) 881-65-27
Email: info@simato.ru
Support: support@simato.ru
Telegram: @Simato_robot
Simato (simato.ru) is a digital services platform. Not a telecom operator.
Customer support
- Support email: support@simato.ru
- General inquiries: info@simato.ru
- Telegram: @Simato_robot
- Website: simato.ru
Email response time is within 24 hours on business days.
Payment methods
We accept bank cards (Visa, Mastercard, MIR), SBP, and other connected payment systems. Prices can be paid in Russian rubles.